Shipping Policy

Effective Date: 01/01/2025

Thank you for choosing browseav.
Here’s how we ship our products and what you can expect in terms of delivery times. We offer digital delivery for antivirus software and physical shipping for computer accessories within the United States.

1.Digital Products – Antivirus Software

 

All antivirus software is sent digitally through email.

Delivery Details:

– Delivery Method: Email with a license key and steps to activate the software
– Delivery Timeframe: Within 1 to 24 hours after your payment is confirmed
– Orders placed outside regular business hours or on holidays may take a bit longer
– If you haven’t received your license key within 24 hours, check your spam or junk folder or contact us at [your support email]
– Important: Make sure your email address is correct when you check out to avoid any issues with receiving your product

2.Physical Products – Computer Accessories

If you buy physical items like keyboards, mice, or cables, we ship them within the United States.

Shipping Details:

– Processing Time: Your order will be handled within 1 to 2 business days
– Shipping Carriers: We use USPS, UPS, or FedEx depending on your location and the size of your order
– Estimated Delivery Time: 3 to 7 business days after the package is sent, depending on where you live
– Shipping Charges: These are calculated at checkout based on the weight of the items and where you’re located
– Note: We do not ship physical products outside the United States

3.Order Tracking

For orders with physical items, you will get an email with a tracking number once the package is sent.
You can use this number to follow the shipment on the carrier’s website.

4.Shipping Issues & Delays

We are not responsible for delays caused by carriers, weather, or incorrect information you provided during checkout.
If your package is lost or damaged during shipping, contact us right away so we can help you file a claim or get a replacement.

5.Contact Us

If you have any questions about your order, shipping status, or digital delivery, reach out to us:

Browseav

Email: info@browseav.online
Phone: +1 (855) 855-0000
Address: 149 settlement drive apt 45, Bastrop, TX 78602, United States